Sales Policy
Effective Date: October 15, 2024
At VOGUEGLOW, we strive to provide a seamless and satisfactory shopping experience. This Sales Policy outlines the terms and conditions related to the purchase, shipping, and return of products from our website https://voguexglow.com/. By purchasing from us, you agree to the following terms:
1. Pricing
- All prices are listed in U.S. dollars and are subject to change without notice.
- Prices do not include applicable taxes, shipping, or handling fees. Any additional charges will be calculated and displayed at checkout.
2. Payment Methods
- We accept major credit cards (Visa, MasterCard, American Express) and other payment options as listed on the website.
- Payment is due in full at the time of order.
- All transactions are securely processed to protect your payment information.
3. Order Confirmation
- Once you place an order, you will receive an order confirmation via email.
- If there are any issues with your order, including product availability or payment problems, we will notify you as soon as possible.
4. Shipping and Delivery
- We offer standard and expedited shipping options within the United States and to select international locations. Shipping fees will be displayed at checkout.
- Estimated delivery times will be provided at the time of order. Delivery times may vary depending on your location and selected shipping method.
- VOGUEGLOW is not responsible for delays caused by shipping carriers or customs processes for international orders.
5. Order Cancellation
- You may cancel your order within 24 hours of placing it by contacting our customer support at [email protected]. After 24 hours, we cannot guarantee cancellation, as the order may have already been processed or shipped.
6. Returns and Exchanges
- We offer a 30-day return policy for most products. Products must be unused, in their original packaging, and accompanied by proof of purchase.
- To initiate a return or exchange, please contact us at [email protected] for return instructions. Shipping costs for returns are the responsibility of the customer unless the product is defective or the wrong item was sent.
- Refunds will be issued within 7-10 business days upon receipt and inspection of the returned item. Original shipping fees are non-refundable.
7. Defective or Damaged Products
- If you receive a defective or damaged product, please notify us within 7 days of receiving your order. We will arrange for a replacement or a full refund, including return shipping costs.
8. International Orders
- Customers are responsible for any customs duties, taxes, or fees that may apply to international orders. VOGUEGLOW is not responsible for delays caused by customs processing.
9. Product Availability
- Product availability is subject to change without notice. We reserve the right to limit the quantity of products available for purchase at any time.
- In the event a product is out of stock or discontinued, we will notify you and offer an alternative or a refund.
10. Contact Information
For any questions regarding our Sales Policy or your order, please contact us:
- Address: 1234 Maple Street, Anytown, California, 90210, USA
- Phone: (310) 555-1234
- Email: [email protected]